Known for its high-quality content, Convene offers a monthly series of must read articles organized around CMP knowledge areas that, along with an online test and essay, enables readers to easily earn CEUs.

Convene CMP Series
Collapse Where Do You Draw the Line?

August 2014 Convene CMP Series

Domain J: Professionalism

Figuring out what’s ethical can be tricky in the meetings industry, where something that’s supposed to be an incentive can look an awful lot like a bribe. It’s up to planners and suppliers alike to take responsibility for avoiding improprieties.

All content for this month's article is included in our new and improved format!

 

To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related learning. After completing the quiz included in this course, you can submit for credit.

Formats Available: Streaming
Original Program Date: August 01, 2014
On-Demand Release Date: Available Now
Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Where Do You Draw the Line?
    Collapse Slides, Slides, Everywhere There

    July 2014 Convene CMP Series

    Domain G: Meeting or Event Design

    Everybody rolls their eyes at PowerPoint, but most speakers use it and most audiences expect them to. Learn why the trouble with PowerPoint isn’t the platform itself — and what cool new presentation technologies are ofering eye-catching alternatives to cramped text blocks and bulleted lists. Readings also include “Why Resonate?” the first chapter of Nancy Duarte’s book Resonate: Present Visual Stories that Transform Audiences and “The ‘Puma’ Storyline,” a video by Dan Roam on why you should skip the outline when preparing your presentation — and what you should do instead.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: July 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Slides, Slides, Everywhere There
    Collapse Custom Made

    June 2014 Convene CMP Series

    Domain G: Meeting or Event Design

    Meetings and events can test the boundaries of the spaces
    in which they’re contained in countless ways, from physically
    breaking down walls to building new ones to creating elaborate temporary environments. This month's article spotlights five programs that required a different sort of staging — and how their venues and organizers accommodated them. Additional readings include "Meeting Room Setups," an article from Experient's Guide to Meeting Management and a time-lapse video of the building of TED's Next Chapter Theatre.

     

    This CMP Series article was sponsored by Tourism Vancouver and the Vancouver Convention Centre.

    Formats Available: Streaming
    Original Program Date: June 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Custom Made
    Collapse Let the Gamification Begin

    May 2014 Convene CMP Series

    Domain G: Meeting or Event Design

    Everyone’s a winner with gamification, which uses scavenger hunts, trivia quizzes, and other lighthearted competitions to inform and engage attendees and exhibitors. Games also effect positive changes in tone, attitude, and even behavior.  In addition to this month’s article, read “The Engagement

    Economy: How Gamification Is Reshaping Business,” a white paper published in Deloitte Review and “Enterprise Gamification: The Gen Y Factor,” a white paper from Bunchball.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: May 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Let the Gamification Begin
    Collapse Two Great Shows, One Great Location

    April 2014 Convene CMP Series

    Domain A: Strategic Planning

    Co-location has picked up in the aftermath of the recession, as groups bring together their meetings as a way of recovering and rebuilding. Read four cases of organizations that recently decided to co-locate their shows — and how it worked out for everyone involved.  Additional readings include Co-Locations Out of Favor in 2011, Rebound in 2013 from Lippman Connects, and Co-Location for Fun and Profit, a white paper by Michael R. Hough.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: April 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Two Great Shows, One Great Location
    Collapse Big-Picture Event Architecture

    March 2013 Convene CMP Series

    Domain G: Meeting or Event Design

    Corporate event marketing is often a collaboration between event planning, marketing, and sales.  Professionals are tasked with creating live programs for their customer base that result in lead generation.  Read this month’s Convene article to learn more.  Also included are the CEMA white papers “Personalizing Brand Events to Maximize the Attendee Experience” and “How to Put the X in Experience: 5 Tips to Success.”

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: March 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Big-Picture Event Architecture
    Collapse Risks & Rewards

    February 2014 Convene CMP Series

    Domain C: Risk Management

    Risk management plans tend to focus narrowly on catastrophic possibilities and to approach risk strictly as a negative proposition.  However, each new element you introduce into your meeting represents a calculated risk – and sometimes the payoff is positive. Additional readings include “37 Ways to Mitigate Risk in Your Corporate Meetings & Events Program,” “Risk Management in the Meetings Industry,”Risk Assessment/Management for Incentive Events,” and decision management trees from Notre Dame University and Cisco.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: February 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Risks & Rewards
    Collapse Crunch Time

    January 2014 Convene CMP Series

    Domain A: Strategic Planning

    Big data is the big buzzword.  But what can it do for you? Help you figure you where your attendees are coming from and what they’re interested in – and better negotiate and track your expenditures.  Additional reading includes the PCMA white paper “How to Gather and Apply Event Intelligence.” 

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: January 01, 2014
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Crunch Time
    Collapse Higher E-Learning

    December 2013 Convene CMP Series

    Domain A: Strategic Planning

    Online learning or face-to-face? Increasingly, the best answer is “both.”  Take a look at how new technologies and mindsets are changing the face of education.  Related reading includes “The Future of Google Hangouts: All HD, Business Version” available at convn.org/hangouts-4-business.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: December 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Higher E-Learning
    Collapse Growing Pains

    November 2013 Convene CMP Series

    Domain G: Meeting or Event Design

    Increased attendance at your events is a good thing, but not always without challenges.  This month’s article discusses the difficulties that occur when an event outgrows its venue, and strategies that have worked for other planners.  Related reading includes “Getting in On the Ground Floor,” the October 2011 Convene CMP Series article, available at convn.org/ground-floor.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: November 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Growing Pains
    Collapse App-solutely Helpful

    October 2013 Convene CMP Series

    Domain J: Professionalism

    As we transition more and more to a virtual workplace, technology makes life easier to providing mobile apps that help us stay organized, plan ahead, and keep in touch.  This month's CMP article "App-solutely Helpful" provides top apps that help the meetings industry.  Related readings include the New York Times article "Addicted to Apps" at convn.org/app-addict, another NYT article "New Habits Transform Software" at convn.org/new-habits, and the forbes.com article "Eight Tips for a Successful App" at convn.org/app-success.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: October 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO App-solutely Helpful
    Collapse Welcoming the World

    September 2013 Convene CMP Series

    Domain F: Stakeholder Management

    As the meetings industry expands internationally, cultural differences can cause frustration or even major faux pas.  This article provides a number of things to consider when inviting international attendees to your meeting.  Readings also include an explanation of the Geert Hofstede cultural dimensions scores (available here), and a cross-cultural international communication brief at convn.org/cross-culture-comm.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: September 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Welcoming the World
    Collapse As Good As It Gives

    August 2013 Convene CMP Series

    Domain A: Strategic Planning

    More and more meetings incorporate charitable activities into their program.  Many of these activities are planned with the best of intentions, but may have negative repercussions.  The August 2013 Convene article "As Good As It Gives" discusses the issues surrounding creating community service activities during meetings, as well as strategies for improving the experience.  Also included is Dan Pallotta's 2013 TEDTalk, found at convn.org/pallotta-ted and an interview of Ken Stern, found at convn.org/stern-motley.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: August 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO As Good As It Gives
    Collapse It

    July 2013 Convene CMP Series

    Domain G: Meeting or Event Design

    Customized dietary requests are on the rise, and the meetings industry is increasingly affected.  Planners and suppliers need to be aware of common types of food allergies and preferences, and need to be able to accommodate customers successfully.  The July 2013 Convene article “It’s Complicated” discusses meeting attendee needs safely and graciously.  Readings also include “Gluten Freedom” from the December 2010 issue of Convene, at convn.org/gluten-freedom and “Gluten Free Diet,” a guide to gluten-free food from the Celiac Disease Foundation, found at convn.org/gf-guide.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: July 01, 2013
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO It
    Collapse This is How Your Career Will Evolve

    June 2013 Convene CMP Series

    Domain A: Strategic Planning

    Thirteen experts were asked to share their feelings on the future of the meeting planning industry.  As the industry evolves, meeting planners will need to cultivate skills that will meet the needs of changing technologies, reduced budgets, and attendee expectations. Read more to learn these experts think will be the future of the meeting planning industry.  In addition to the June 2013 Convene article, please read “Future Work Skills 2020,” a report prepared by the Institute for the Future, available at convn.org/iftf-work.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: June 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO This is How Your Career Will Evolve
    Collapse Designing Experience

    May 2013 Convene CMP Series

    Domain G: Meeting or Event Design

    Event and meeting planning is much more than sessions and meals.  It can be an immersive design experience.  Read to learn about David Stark, an event designer who shares examples of how he uses art to strike emotional chords with attendees in order to drive ideas home.  Readings include “Breaking Convention,” an article about reimagining meeting space from the October 2012 issue of Convene, available at convn.org/breaking-convention.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: May 01, 2013
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Designing Experience
    Collapse Request for Problems

    April 2013 Convene CMP Series

    Domain A: Strategic Planning

    Electronic RFP submission can be a great tool for quickly reaching out to multiple venues.  Unfortunately, indiscriminate use of online RFP systems has led to slower response times and frustration for all parties.  Read to learn more about ways to improve the eRFP process.  Readings include: Convene 2013 Request for Problems, “Choosing a Housing Provider,” from Professional Meeting Management, Fifth Edition, at http://pcma.org/docs/default-source/default-document-library/pmm5-reading.pdf?sfvrsn=2, and a November 2011 Interview between James Latham and Stephen Powell at convn.org/imr-rfp.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: April 01, 2013
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Request for Problems
    Collapse Audio/Visual/Neurological

    March 2013 Convene CMP Series 

    Domain G: Meeting or Event Design

    AV technology offers a direct path to your attendees’ brains. Use it well, and you can make their learning more effective, resonant — and engaging. Readings include: Convene March 2013 Audio/Visual/Neurological, Convene November 2011 interview with John Medina at convn.org/medina-rules and PSAV’s, “Audio Visual Technologies and Adult Learning in Meetings” at convn.org/psav-brain.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: March 01, 2013
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Audio/Visual/Neurological
    Collapse An Invitation to Engage

    February 2013 Convene CMP Series 

    Domain G: Meeting or Event Design

    There is no one-size-fits-all set of guidelines to follow to engage attendees – and trying to force interaction can backfire. But, as three industry experts tell us, there are plenty of ways you can set the stage for connection and collaboration at your meetings. Readings include: Convene February 2013 article “An Invitation to Engage”, “Come Back to Our Senses: How to Create More Meaningful and Memorable Meetings,” at convn.org/anderson-memorable and “Like a Movie Director, Storyboard the Experience for Us,” at convn.org/anderson-storyboard.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: February 01, 2013
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO An Invitation to Engage
    Collapse The Power of the Whole

    January 2013 Convene CMP Series 

    Domain E: Human Resources

    When it comes to enterprise innovation and integration, there is nothing that brings out the best in human systems – fast, more consistently, and more effectively – than the power of “the whole”. Readings include: Convene January 2013 article “The Power of the Whole”, the Convene December 2011 article The Completist at convn.org/cooperrider, the National Grid Appreciative Inquiry Summit workbook at convn.org/ai-workbook, anda short video of David Cooperrider being interviewed after presenting a session at the Convene Forum held Oct. 28 – 30, 2012, at convn.org/cooperrider-cf.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: January 01, 2013
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO The Power of the Whole
    Collapse In the Know

    December 2012 Convene CMP Series

    Domain A: Strategic Planning

    As the knowledge-based global economy expands, meeting planners are looking for destinations with brains as well as beauty. And cities are stepping up to share their intellectual bounty. Readings include: Convene December 2012 "In the Know", The Joint Meetings Industry Council’s “The Meeting Industry: Statement of Principles and Values,” at themeetingsindustry.org and“A Scoping Study of Business Events: Beyond Tourism Benefits” a recent repost from Business Events Sydney on the “social Legacy” of meetings and conferences at convn.org/sydney-events.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: December 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO In the Know
    Collapse Minding Mother Nature

    November 2012 Convene CMP Series

    Domain B: Risk Management 

    The 2011 Indiana State Fair and the 2012 Lollapalooza music festival offer valuable lessons in creating an effective crisis-management plan – and implementing it when the weather gets deadly.    Readings include: Convene November 2012 Minding Mother Nature, “Crisis Essentials”, a crisis-management handbook from Tourism Victoria, available at convn.org/crisis-essentials and“Incident Management Checklist” from SunGard Availability Services, available at convn.org/crisis-checklist.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: November 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Minding Mother Nature
    Collapse Olympian Effort

    October 2012 Convene CMP Series

    Domain A: Strategic Planning 

    History was made in London this summer – and not just star athletes like Gabby Douglas and Michael Phelps. The organizers of the 2012 Olympic Games also achieved a feat. By conducting the most sustainable summer Games ever, they set a new bar for sustainable event management and inspired a new international standard.    Readings include: Convene October 2012 Olympian Effort, What’s New in Green Meetings, a blog post by Nancy Zavada, CMP, MeetGreen® and principal and co-founder of the Green Meetings Industry Council (GMIC): meetgreen.com/whats-new-in-green-meetings/ andThe 2011 European Ecological Federation Congress Sustainability Report (a case study). Download the PDF at convn.org/EEF-Congress.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: October 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Olympian Effort
    Collapse Give and Take

    September 2012 Convene CMP Series

    Domain A: Strategic Planning 

    Are you ready for a seller’s market? Meeting demand has come roaring back, pushing rates to pre-recession levels, erasing the concessions that buyers enjoyed over the past four years, and requiring meeting planners to adapt to a new negotiating climate.   Reading(s) include: “Give and Take” from the September 2012 issue of Convene, at and “Dealing With the ‘Irrational’ Negotiator,” an excerpt from the book Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond, by Deepak Malhotra and Max H. Bazerman at: convn.org/negotiation-excerpt.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: September 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Give and Take
    Collapse Bed Tax and Spend

    August 2012 Convene CMP Series

    Domain D: Financial Management

    With more and more special assessments and taxes showing up on attendees' hotel bills, it's time to understand what they are, what they pay for, and why CVBs can't live without them. Readings include: “Bed Tax and Spend” from the August 2012 issue of Convene, a composite profile of a destination marketing organization from “Destination Marketing Association” (DMAI), at conven.org/DMAI-profile, and “Between a Block and a Hard Place” an article from May 2011 of Convene, at convn.org/room-blocks.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: August 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Bed Tax and Spend
    Collapse Exhibit Hall to Exhibit Mall

    July 2012 Convene CMP Series

    Domain G: Meeting or Event Design

    In a selling environment saturated with messages, trade-show exhibitors can stand out by acting more like successful retailers—who recognize that consumers are looking for more than something to buy. They want to be drawn into an experience. Readings include: Convene July “Exhibit Hall to Exhibit Mall” and an article by Martin Lindstrom “Sensory Branding: It Makes (Five) Senses” available at convn.org/sense-branding.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: July 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Exhibit Hall to Exhibit Mall
    Collapse The Meat of the Meeting

    June 2012 Convene CMP Series

    Domain G: Meeting or Event Design

    Overcooked themes are out. Expertly done content is in. Here’s why the industry has rejected empty-calorie high concepts and embraced a protein-rich approach to conference theming- seasoned with unifying taglines and modest mini-themes. Readings include: Convene June 2012 The Meat of the Meeting and Convene May 2011 Brand-Spanking New found at convn.org/brand-spanking-new.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: June 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO The Meat of the Meeting
    Collapse Farm to Fork to F&B

    May 2012 Convene CMP Series

    Domain G: Meeting or Event Design

    As an advocate for local, seasonal, organic food providers, the Carolina Farm Stewardship Association places unique demands on its own F&B suppliers. Which is how the menus at its 2011 Sustainable Agriculture Conference came to be ‘as local as you could possibly get for an event this size.’

    Readings include: Convene May 2012 Farm to Fork to F&B, an article from BlueGreen Meetings’ 10 Easy Tips for offering sustainable F&B found at convn.org/basic-tips, and a video of San Diego Convention Center Executive Chef Jeff Leidy Farm to Table: Plant for your meeting found here: convn.org/pcma-farm.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: May 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Farm to Fork to F&B
    Collapse Learners Will Drive Their Own Learning

    April 2012 Convene CMP Series

    Domain A: Strategic Planning

    Ever since he was a New York City high-school student, Elliott Masie said, he's had an enormous desire to better understand the world of learning and how learning would change as a result of technology. A singular and forward-thinking focus on a workforce learning and emerging technologies has shaped his 40-year, multi-role career—futurist, analyst, editor of LearningTRENDS, an e-newsletter read by more than 52,000 business executives around the world, and creator and host of an acclaimed annual conference on learning, simply called Learning, which last year attracted more than 2,000 participants. Readings include: Convene April 2012 'Learners will Drive Their Own Learning' and a series of short video clips in which Jonathan Kopp, partner/global director of Ketchum Digital, and a presenter of Learning2011, talks about the convergence of social media and digital tools and learning: www.learningwiki.com/kopp11

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: April 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Learners Will Drive Their Own Learning
    Collapse Legal Briefing

    March 2012: Legal Briefing

    Domain A: Strategic Planning

    In an exclusive Convene roundtable, five industry attorneys discuss the legal issues that meeting and hospitality professional should be prepared for, such as contracts and alcohol liability. And the ones they should be preparing for—like ADA revisions and social media use. Readings include Legal Briefing from March 2012 of Convene and All Inclusive from August 2011 Convene.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

     

    Formats Available: Streaming
    Original Program Date: March 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Legal Briefing
    Collapse Unpaid. Underappreciated. Under-Managed?

    February 2012 Convene CMP Series

    Domain B: Project Management

    Without a volunteer planning committee, your annual conference and other meetings would be uninformed and unfocused. But as important as they are, member volunteers can't just be turned loose to do whatever they please. How can you get the best out of members who are giving you their time—without alienating them? Reading Assignments: Unpaid. Underappreciated. Under-Managed? Convene February 2012; Working with Committees, an excerpt from Chapter 9 of Professional Meeting Management, Fifth Edition; and Six Improvements for Your Conference Committee, Convene February 2012.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: February 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Unpaid. Underappreciated. Under-Managed?
    Collapse Welcome to the U.S.

    January 2012 Convene CMP Series

    Domain B: Project Management

    Even as some critics suggest that the United States isn't as friendly as it might be toward international attendees, U.S.-based CVBs are aggressively courting their business- and planners are figuring out how to make their travel experience as painless as possible.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: January 01, 2012
    On-Demand Release Date: Available Now
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Welcome to the U.S.
    Collapse The First Step is Admitting You Have a Problem

    December 2011 Convene CMP Series

    Domain A: Strategic Planning

    What's wrong with your meetings. Why you need to know. And what you can do about it. Course readings include the December 2011 Convene CMP Series Package: 7 Problems, 18 Answers, The Completist, and Rebooted; and the following interview from the September 2011 Convene One on One with Richard Saul Wurman available at http://bit.ly/wurman-TED.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: December 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO The First Step is Admitting You Have a Problem
    Collapse Community Relations

    November 2011 Convene CMP Series

    Domain A: Strategic Planning

    They build relationships, create content, and organize events for communities. Sound familiar? Not only do online community managers—a new and growing profession—have much in common with meeting professionals, they have insights to share when it comes to social media and meetings. To get a better sense of how meeting planners can help their organizations build online communities—particularly around their events—Convene circled the globe to speak to two online community-management experts. Because it isn't called the World Wide Web for nothing. Course readings include the November 2011 Convene article Community Relations; and the following blog posts: The Four Tenets of the Community Manager; How Associations, Companies, User Groups, and Nonprofits Use Online Communities After Events; and Three Online Community-Launch Tips Proven to Increase Engagement.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: November 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Community Relations
    Collapse Getting In on the Ground Floor

    October 2011 Convene CMP Series

    Domain A: Strategic Planning

    New or expanded convention centers are going up all the time- all over North America and around the world. What happens when one of these construction sites pops up as a possible option for your meeting? Other than a rote hard-hat tour, how do you evaluate what is often little more than an artist's rendering or a collection of concrete pilings? Course readings include the October 2011 Convene article Getting in on the Ground Floor; and Convention Centers: Unraveling the Mystery, a chapter from Professional Meeting Management, Fifth Edition (PMM5).

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: October 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Getting In on the Ground Floor
    Collapse Perfect Attendance

    September 2011 Convene CMP Series

    Domain I: Marketing 

    As the competition for your attendees’ attention-- and their presence-- grows, you need to court them with new technologies and new approaches. How do you drive event attendance in a world of competing digital tools, strategies and platforms? No matter the event- attendance marketing is the key to attendance acquisition success! Course readings include the September 2011 Convene article “Perfect Attendance;” “Your Attendance-Marketing Silver Bullet,” a People & Processes column from the May 2011 issue of Convene; and “Marketing and Promotion: Strategy and Collaboration for Success,” chapter 5 from Professional Meeting Management, Fifth Edition (PMM5).

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: September 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Perfect Attendance
    Collapse All Inclusive

    August 2011 Convene CMP Series

    Domain H: Site Management

    In light of recent revisions to the Americans with Disabilities Act (ADA), now is the time to consider meeting accommodations for attendees with special needs. How do you create an accessible, accommodating event without exceeding your budget? Whether or not you expect a high number of attendees with special needs at your event, you always have to be prepared! Course readings include the August 2011 Convene article “All Inclusive;” Chapter 43 of Professional Meeting Management, Fifth Edition (PMM5); and June 2010 Convene article “Breathing Lessons.”

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: August 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO All Inclusive
    Collapse The Blog that Became a Conference

    July 2011 Convene CMP Series

    Domain G: Meeting or Event Design

    As new social media enter into the meetings circuit, how do we harness these technologies in order to maximize our events’ success? With the advent of multiple social media platforms, some worry that face-to-face interaction will dwindle, but this course will demonstrate how these tools can be mobilized in order to enhance in-person communication. Course readings include the July 2011 Convene article “The Blog that Became a Conference;” Chapter 19 of Professional Meeting Management®, Fifth Edition (PMM5); and “Do We Have Your Attention,” a package of articles about social media and meetings from the February 2010 issue of Convene.

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: July 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO The Blog that Became a Conference
    Collapse Menu: Impossible

    June 2011 Convene CMP Series

    Domain G: Meeting or Event Design

    As we become more food-savvy, eco-friendly, and budget-conscious, we expect a lot out of our food-and-beverage events. How do we, as meetings and conventions professionals, ensure that we provide a menu that serves the objectives of our meeting while taking into consideration these new, culturally salient factors? Whether you are planning a reception, a sit-down dinner, a three-day conference, or a tasting menu, this course will demonstrate how to make your event as successful as possible. Course readings include the June 2011 Convene article “Menu Impossible;” Chapter 26 of Professional Meeting Management, Fifth Edition (PMM5); October 2009 Convene article “Portion Power;” and December 2009 Convene article “Portion Power, Part 2.”

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: June 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Menu: Impossible
    Collapse Brand Spanking New

    May 2011 Convene CMP Series

    Domain I: Marketing

    As a meeting professional, branding your meeting is a good move. What is branding as it relates to a meeting? Is branding simply a logo, visual design or marketing of a meeting? There’s a whole new way to look at branding meetings. Learn the whole approach to branding to effectively communicate value and to grow your market. - Course Readings include the May, 2011 Convene Article, “Brand Spanking New,” and Chapter 5 of the Professional Meeting Management, Fifth Edition (PMM5) on "Marketing and Promotion: Strategy and Collaboration for Success.”

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: May 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Brand Spanking New
    Collapse Going for Green

    April 2011 Convene CMP Series

    Domain A: Strategic Planning

    Everyone agrees that the meetings industry needs a standard for identifying and easily categorizing sustainability requirements, hence the creation of the APEX Environmentally Sustainable Meetings Standards. All signs point to 2011 being the year that the APEX/ASTM Environmentally Sustainable Meeting Standards finally come online. What will they mean for the industry? Learn what planners and suppliers can do to prepare for implementing the standards in everyday business practices. - Course Readings include the April, 2011 Convene Article, “Going for Green,” the May, 2009 Convene Article, “Going for the Green,” and Chapter 30 of the Professional Meeting Management, Fifth Edition (PMM5) on "Environmentally and Socially Responsible Meetings and Events.”

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: April 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Going for Green
    Collapse Short Sited

    March 2011 Convene CMP Series

    Domain H: Site Management

    Why are there differing expectations for North American planners trying to organize meetings in Europe and Asia, particularly relating to site visits? What should a North American planner expect to pay for – and not pay for – during a site visit? Learn where the site selection process breaks down, how a regional mindset by International CVBs and DMCs can affect site visits and what North American planners may expect during an International site visit. - Course Readings include the March Convene Article, “Short Sited,” and Chapter 16 of the Professional Meeting Management, Fifth Edition (PMM5) on "International Meetings, Conventions, and Exhibitions."

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: March 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO Short Sited
    Collapse FAMtastic Voyage

    February 2011 Convene CMP Series

    Domain A: Strategic Planning

    FAM trips are hard work, and require valuable time out of the office, so why does it pay to attend them? What is the real purpose of a FAM trip and how can seeing the meeting space and experiencing the city-at-large return a better value for your organization and the attendee? Learn how to get the most of your FAM trip so you can correctly match an event with its ideal destination and provide an impactful experience for your attendee. - Course Readings include the February Convene Article, “FAMtastic Voyage,” and Chapter 11 of the Professional Meeting Management, Fifth Edition (PMM5) on "Site Selection."

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: February 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO FAMtastic Voyage
    Collapse SMMP: Getting Buy-In

    January 2011 Convene CMP Series

    Domain A: Strategic Planning

    Many meeting-planning, procurement, and travel managers are implementing SMMPs to change the way their organizations do business. But what exactly is Strategic Meetings Management (SMM), and how do meeting professionals tailor a program that meets their organization’s specific needs with predictable outcomes? Explore what’s required in order to successfully present the case for a SMM program (SMMP) to management. – Course Readings include two Convene articles, "Getting Buy-In", January 2011 and "Corporate Planner Table Talk", January 2011 and Chapter 6 of the Professional Meeting Management, Fifth Edition (PMM5) on "A Strategic Perspective For Meetings Management".

     

    To earn one hour of CEU credit (0.1 CEU), you must read this month's article and the related readings. After completing the quiz included in this course, you can submit for credit.

    Formats Available: Streaming
    Original Program Date: January 01, 2011
    Approved Credit:
  • PCMA: 0.10 hours Total CEUs

  • MORE INFOMORE INFO SMMP: Getting Buy-In