Online Resources
Collapse 2014 Convening Leaders Guide to Innovations

Often considered an incubator for new ideas in the meetings industry, PCMA’s Convening Leaders takes event risks so our attendees can witness firsthand how they turn out.

Sometimes, these risks are successful and are repeated, sometimes they are thrown out and we start over. And still other times, we take the successful “pieces” of an experiment and build upon it for the next time. In all cases, our thought process in planning this event remains the same—everything is a teaching and a learning moment.

Download the PDF now and find out how you can apply our new ideas to your own meetings.

Formats Available: Streaming
Original Program Date: May 15, 2014
On-Demand Release Date: Available Now
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Collapse Accessible Meetings and Events Toolkit

This resource was developed and distributed with permission by the American Bar Association's Commission on Disability Rights.

It is intended to assist organizations in planning meetings and events that are accessible to persons with disabilities. It provides recommendations and checklists for all phases of a meeting or an event, from choosing the venue to promotion, registration, presentations, materials, social events, meals, and staff and volunteer training.

Please keep in mind that it is impossible to anticipate every barrier that might limit or preclude participation by a valued member. Moreover, because new ideas for improving accessibility and new technologies continue to emerge, this toolkit should be viewed as a living document that is meant to evolve. 

Formats Available: Streaming
Original Program Date: August 15, 2014
On-Demand Release Date: Available Now
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Collapse ACTIVE Social Media Playbook

This definitive guide to social media, developed by the ACTIVE Network, slices and dices the quickly moving target that is social media into easily digestible steps and tips designed to move you from social start-up to social genius. You’ll uncover:

  • Full tip sheets for using Facebook, Twitter, LinkedIn, YouTube, Blogging, Google+ and Pinterest before, during and after your events
  • Introductions to more than 25 other social media platforms
  • What to include in your social media strategy
  • Key social media terminology
  • Measuring your social media success

With this Playbook, you will never again post without a strategy, question your choice of platform or fail to understand your social media metrics.

Formats Available: Streaming
Original Program Date: October 18, 2013
On-Demand Release Date: Available Now
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Collapse Best Practices to Track, Manage, and Measure Meetings & Event ROI

Successfully managing meetings and events is like a game of tug-of-war. On one side, there is intense corporate
pressure to control costs and prove event return on investment (ROI). On the other side, there’s pull from rising meeting and event costs and spending levels.

A new Lanyon-sponsored survey reveals that companies who adopt and implement event management technology that centralizes event planning and helps enforce a central meetings policy can reap up to $2.2 million in event savings annually. 

To help organizations better control costs and track ROI,
Lanyon commissioned a study with International Marketing
& Technology Solutions, Inc. (IMTS) in the fall of 2013.

Download the survey results now to learn how to prove event ROI and reduce costs.

Formats Available: Streaming
Original Program Date: May 19, 2014
On-Demand Release Date: Available Now
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Collapse Bridging the Gap -  Develop a Centralized Structure for Meeting Management

In this white paper, brought to you by Lanyon, procurement, travel and other executives will learn about what types of risk are inherent in meetings. We'll also explorehow a strategic meetings management program (SMMP) can mitigate potential problems and prevent the corporate financial losses often associated with them.

Formats Available: Streaming
Original Program Date: September 19, 2014
On-Demand Release Date: Available Now
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Collapse Convening Leaders 2014 Session Resources

Access all permitted* handouts and slide presendations from Convening Leaders 2014 in Boston.  Click on "View Online" at right to open the list.

Attachments are organized alphabetically by session name.

*If a session is not listed PCMA was not granted permission to make handouts available post meeting.

 

Access these handouts and much more!  Click here to learn more about the 2014 Convening Leaders Rewind, containing 60+ captured sessions and educational clock hours for CEUs.

Formats Available: Streaming
Original Program Date: January 22, 2014
On-Demand Release Date: Available Now
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Collapse Education Conference 2014 Key Takeaway Digest

We've collected all concurrent session presentations and handouts in one handy place for your convenience!  Even if you weren't able to attend the 2014 Education Conference in Toronto, you can view our session content.

Extend your learning by purchasing the 2014 Education Conference Rewind Package!

This resource contains:

  • Monday 6/23 Concurrent Session Slides & Handouts
  • Tuesday 6/24 Open Space Learning Digest

In additional to the traditional breakout resources, you'll get to see our latest efforts in creating innovative, interactive learning.

Formats Available: Streaming
Original Program Date: June 23, 2014
On-Demand Release Date: Available Now
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Collapse Emergency Action Plan Template

This fully customizable emergency action plan template was developed as a wide-ranging crisis management plan to help your event management team ensure maximum safety in case of an emergency situation during your event. It is intended to provide basic steps during specific emergencies and roles played by staff and management.

Members of the industry may download the resource to update and use for their own purposes.  By registering for and downloading this template, you agree to the following TERMS OF USE:

  • By registering for this template, user agrees to indemnify and hold harmless PCMA from and against any claims, expenses, liability or damages arising from use of this template. This template may not be resold or redistributed in whole or in part at any time.
Formats Available: Streaming
Original Program Date: April 01, 2014
On-Demand Release Date: Available Now
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Collapse Empowered Professionals Think Tank 2013 Summary Resource

PCMA’s Empowered Professionals: Leadership Efficacy Think Tank, held May 2-3, 2013 in Dallas was an invitation only forum for second- and third-level planners to discuss leadership development. Participants discussed identifying personal strengths as well as coaching and collaboration in order to develop next-level leaders on their team. Think Tank participants also had the opportunity to grow their networks through sharing with other professionals. The program was led by Joanne Smikle, Principal Consultant, Smikle Training Services.

Formats Available: Streaming
Original Program Date: May 02, 2013
On-Demand Release Date: Available Now
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Collapse Global Medical Meetings Summit 2013 Summary Resource

PCMA’s Global Medical Meetings Summit, held July 17-20 in London, was developed to provide an invitation-only forum for high level medical meeting professionals and medical association CEOs, who plan meetings for a global audience. The program kicked off with a keynote on the future of global healthcare, presented by Magnus Lindvkist. Magnus shared insights on the speed of change for technology and the world around us and how organizations need to be creating vs. competing. He set the framework for the 2 day education program that follow; ones filled with the perfect balance of peer-to-peer sharing and educational deep dives in awe-inspiring London venues.

Formats Available: Streaming
Original Program Date: July 17, 2013
On-Demand Release Date: Available Now
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Collapse Global Professionals Conference - APAC 2013 Summary Resource

PCMA’s Global Professionals Conference – Asia Pacific, held
August 26-29 in Honolulu, was developed to provide an
invitation-only forum for high level global meeting professionals with Asia Pacific business and convention bureau and center leaders of the region. The program kicked off with a keynote on embracing ‘the new reality,’ presented by Jonathan Pain. Jonathan shared insights on the growth of the Asian middle class and economies to be on the lookout for. SiewHoon Yeoh set the framework for the 3 day education program that followed; ones filled with the perfect balance of peer-to-peer sharing and educational deep dives, with the undertone of the Aloha spirit.

Formats Available: Streaming
Original Program Date: August 26, 2013
On-Demand Release Date: Available Now
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Collapse How to Gather and Apply Event Intelligence

How well do you know your attendees?

Thanks to Eric Olson, CEO & President, Zerista, and Staci Clark, Global Marketing Strategy Manager, Cisco Systems, you can start to answer that question with a resounding “very well.” Olson and Clark have written a new white paper titled “How to Gather and Apply Event Intelligence”, and it will walk you through the who, what, how and why of the transformative powers of collecting data for your event.

Whether you manage a convention center, manage a meeting or manage a hotel, all that data is going to be one of the most powerful tools available in the future. Chances are that many of your competitors are already leveraging it to make more money, make better operational decisions and make themselves look even more customer-friendly.

Interested in learning more about what event intelligence and data collection can do for you, your organization and your meeting? Download the full white paper by clicking on “View Online” to the right. 

Formats Available: Streaming
Original Program Date: September 13, 2013
On-Demand Release Date: Available Now
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Collapse Innovation Exchange: Behind the Scenes at RSNA 2013 Summary Resource

This event, held December 3-4, 2013 at McCormick Place in Chicago, was a behind the scenes look at the development and design of North America's largest meeting, the Radiological Society of North America's annual meeting.

This resource features descriptions of the event's:

  • Exhibit Halls
  • Learning Center
  • Hybrid Meeting
  • Mobile App
  • Collaboration Efforts

The participants of the Exchange were able to debrief and discuss ways to translate RSNA's ideas to other events.

Formats Available: Streaming
Original Program Date: December 11, 2013
On-Demand Release Date: Available Now
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Collapse Technology Think Tank 2013 Summary Resource

On August 14 & 15, 2013, a group of over 20 event planners and organization executives from several associations, along with executives representing the Vancouver Convention Centre (VCC) and the CVB — came together for two days at the VCC in downtown Vancouver to discuss event technology in relation to their jobs, organizations, and the future of the meetings industry.

Formats Available: Streaming
Original Program Date: August 14, 2013
On-Demand Release Date: Available Now
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Collapse The Future of Events is Mobile - Whitepaper

The days of switching off your cell phone during meetings, events and conferences are over as organizations, businesses and brands are asking people to switch on and get connected. 

The mobile revolution is here and is set to grow and evolve rapidly over the coming years, but what does this mean for the events industry, and how will it change and shape the industry as we know it?

This whitepaper will discuss the evolution of mobile technology, look at what it is, where it came from, the part it plays in the event industry today and how it will reshape the event industry of tomorrow.

 

This resource accompanies "The Future of Events is Mobile" OnDemand webinar.  Click here to access.

Formats Available: Streaming
Original Program Date: December 11, 2013
On-Demand Release Date: Available Now
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Collapse Value-Added Tax (VAT): Quick Tips Resource

The EU VAT laws have undergone comprehensive changes which have to be implemented by member states by 2015. This resource presents quick tips and questions to consider when planning events in the European Union.

 

Formats Available: Streaming
Original Program Date: July 07, 2014
On-Demand Release Date: Available Now
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Collapse VEI Digital Event Benchmark Report 2014

The Digital Event Benchmark Report was produced to provide event, meeting, learning and marketing professionals a tool to assess the performance of their digital initiatives and identify areas of opportunity.

Formats Available: Streaming
Original Program Date: June 16, 2014
On-Demand Release Date: Available Now
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Collapse VEI Hybrid Event Equipment Checklist

Use this list to help you plan for hybrid meetings. This resource will help you stream sessions live from F2F meetings, including AV equipment, internet info, and approximate costs.

Formats Available: Streaming
Original Program Date: June 16, 2014
On-Demand Release Date: Available Now
MORE INFOMORE INFO VEI Hybrid Event Equipment Checklist